This policy sets out how National LifeSkills Academy keeps every course accurate, current and fit for purpose once it has been published. It applies to all NLSA courses and to new material added to them.

Review standards

Every review checks that course content is:

• Accurate: every fact, statistic, legal reference and guidance citation is traced to a current primary source.
• Relevant: it matches the course's learning outcomes, current practice and the needs of the intended learners.
• Clear: it is written in plain British English and follows the NLSA house style.
• Current: it reflects the latest law, national guidance and professional standards.
• Accessible: audio has captions or transcripts, and narration matches the on-screen text.

When courses are reviewed

Every course is reviewed at least once a year. A review is brought forward when:

• the law or national guidance changes;
• an error is reported;
• evaluation feedback, assessment results or reflective practice submissions suggest a problem; or
• a complaint or appeal reveals a weakness.

Clinical and safety-critical content is also re-reviewed under the Subject Matter and Clinical Review Policy.

How a review is carried out

Step 1: Review

The course author reviews the content against the standards above. Safety-critical or clinical content is also reviewed by an independent, suitably qualified specialist.

Step 2: Changes

Any changes needed are made and checked. The assessment is reviewed at the same time under the Assessment Policy, so that it still matches the course.

Step 3: Approval and publication

The Director approves the changes before they are published. The course version number and content review date are updated, so that learners and purchasers can see how current it is.

Where a change affects learner safety, the course is updated before further enrolments are taken, and existing learners are told.

Copyright and licensing

Reviewers confirm that all text, images and other material are original, licensed for use, or used with permission and correctly credited. Content produced with the help of artificial intelligence is reviewed in the same way as all other content, under the Artificial Intelligence Use Policy.

Records

A record is kept of each review: the date, who carried it out, what was checked, and what was changed and why. Records are available to accrediting bodies and purchasing organisations on request.

Review

This policy is reviewed annually, and sooner if law, guidance or practice changes.

National LifeSkills Academy Ltd  |  Course Content Review Policy  |  v2.0 September 2026